Frequently asked
questions.

No. SyncBridge connects with OAuth — just click authorize on both platforms. No API keys, no developer setup, no IT department required. If you can log into Procore and QuickBooks, you can connect SyncBridge.

Most users are connected and syncing within 5 minutes. You authorize both platforms, review the AI-suggested mappings, approve them, and SyncBridge starts syncing automatically.

QuickBooks Online only. QuickBooks Desktop is not currently supported. If you're still on Desktop, this is actually a great reason to migrate — QBO gives you SyncBridge and dozens of other integrations that simply aren't available on Desktop.

SyncBridge works with all current Procore plans that include API access. If you're unsure whether your Procore plan includes API access, check with your Procore account manager.

SyncBridge handles 6 sync types: vendors, cost codes, projects, invoices, payments, and budgets. Vendor and project sync is bidirectional. Invoice and payment sync flows from Procore to QuickBooks. Cost codes are auto-generated from your QuickBooks chart of accounts.

When you first connect, SyncBridge analyzes your existing vendors and cost codes in both systems and suggests mappings based on name similarity and context. You review the suggestions and approve or adjust them. The system learns from your choices and improves over time.

SyncBridge has a built-in approval queue called Gatekeeper that flags anything unusual before it syncs. You review and approve flagged items — nothing pushes through without your confidence. All sync activity is logged so you can audit exactly what changed and when.

SyncBridge syncs in real time when changes are detected. There's no waiting for a nightly batch job — when you update a vendor in Procore, it syncs to QuickBooks within seconds.

Each individual record push counts as one sync operation — for example, syncing one vendor or one invoice. The Starter plan includes 500 operations per month, which is typically enough for smaller teams. The Professional plan has no limits.

Yes. We use OAuth 2.0 for authentication, which means we never see or store your Procore or QuickBooks credentials. All data transmitted between systems is encrypted in transit using TLS.

SyncBridge stores only the metadata needed to operate the sync — record IDs, mapping configurations, and sync logs. We don't store your full invoice contents or financial records beyond what's necessary to manage the integration.

Only your team. SyncBridge operates as a service provider acting on your behalf. We do not sell or share your data with third parties, and access to your integration data is restricted to authenticated members of your SyncBridge account.

Yes. All plans include a 14-day free trial with no credit card required. You get full access to all features during the trial period.

Starter includes up to 500 sync operations per month and email support — suitable for smaller teams or lower-volume projects. Professional includes unlimited sync operations, priority support, enhanced AI mapping, and a full audit log — recommended for active project portfolios.

SyncBridge will notify you when you're approaching your limit. You can upgrade to Professional at any time for unlimited operations, or we can discuss overage options for your specific situation.

Yes. SyncBridge is month-to-month with no long-term contracts. You can cancel at any time from your account settings. Your data remains accessible through the end of your billing period.