Transparent, predictable pricing.
Fixed monthly fees with no volume charges, hidden costs, or surprise bills. Professional AI implementation designed for operational reliability.
Setup & Implementation
~$2,500
One-time fee covering agent configuration, testing, integration, and staff training. Discounted to ~$1,500 for pilot program participants.
Monthly Service
~$299 per location
Unlimited calls, SMS confirmations, ongoing updates, technical support, and reporting. No per-minute charges or volume limits.
Contract Term
3 months minimum
Initial 3-month commitment, then month-to-month. Sufficient time to realize value while maintaining flexibility for long-term planning.
What's included in monthly service
Comprehensive phone coverage with no hidden fees or usage caps.
Core Service
- Unlimited inbound calls — no per-minute charges or volume caps
- SMS confirmations — automatic confirmation messages within seconds
- 24/7 operation — continuous coverage including nights, weekends, holidays
- Bilingual support — automatic English and Spanish handling
- Smart escalation — context-aware transfers to staff when needed
- Call transcripts — searchable text record of all interactions
Support & Maintenance
- Ongoing updates — hours, menu, FAQ changes included
- Weekly summaries — call volume and key metrics via email
- Monthly reports — detailed analytics and performance data
- Technical support — email response within 24 hours
- Urgent support — phone during business hours for critical issues
- System monitoring — 24/7 automated health checks and alerts
Setup fee breakdown
One-time implementation investment covering end-to-end deployment.
Custom setup with your hours, menu, policies, and FAQs
Call forwarding setup and escalation routing configuration
Test calls, transcript review, and adjustments based on feedback
Onboarding session, documentation, and ongoing support setup
Setup fee reduced to ~$1,500 for pilot program participants who provide testimonial and survey feedback.
Return on investment
Conservative estimates show positive ROI within 60-90 days for typical full-service restaurants.
Example scenario: 50-seat restaurant
| Current situation | |
| Estimated call answer rate (peak hours) | 60% |
| Missed calls per month | ~50 calls |
| Reservation conversion rate (industry avg) | 40% |
| Lost reservations per month | ~20 covers |
| With Implenta | |
| Call answer rate (Implenta + staff) | 95% |
| Additional reservations captured | ~18 covers/month |
| Financial impact | |
| Average check per cover | $120 |
| Additional monthly revenue | $2,160 |
| Implenta monthly cost | -$299 |
| Net monthly benefit | +$1,861 |
| Setup fee amortized over 12 months | ~$208/mo |
| First-year monthly net benefit | +$1,653 |
This model uses conservative assumptions. Actual results vary by location, call volume, and operational context. After-hours coverage and operational efficiency gains provide additional value not reflected in this calculation.
Additional pricing information
Transparent answers to common pricing questions.
What if I have multiple locations?
Each location is priced separately at ~$299/month since each requires unique configuration (different hours, menus, policies). However, restaurant groups with 3+ locations receive volume discounts. Setup fees are also reduced for multi-location deployments since much of the configuration is reusable.
Are there any usage limits or overage charges?
No. Monthly pricing is truly unlimited—no caps on call volume, call duration, or SMS messages. Whether you receive 100 or 1,000 calls per month, the fee remains $299. This eliminates budget uncertainty during busy seasons or promotional periods.
What happens if I need to pause service temporarily?
After the initial 3-month term, you can pause service for seasonal closures or renovations. Paused accounts pay a reduced maintenance fee of $50/month to preserve configuration and phone number routing. Reactivation is instant with no re-setup charges.
How does billing work?
Setup fee is due at contract signing. Monthly service begins when you go live and bills on the same day each month. We accept credit cards, ACH transfers, and can accommodate net-30 terms for established restaurant groups. Invoices are sent 7 days before each billing cycle.
What's not included in the monthly fee?
Very few additions: (1) Call recording adds ~$25/month if enabled (optional). (2) Integration with certain reservation systems may incur platform API fees (paid directly to them, not Implenta). (3) Custom development for unique workflows is quoted separately. 99% of restaurants need no additional services.
Ready to discuss your implementation?
Schedule a consultation to review your call volume, operational needs, and potential ROI. We'll provide a detailed quote customized for your restaurant's specific situation.