Two paths to implementation.
Choose full deployment for immediate operational coverage or join our pilot program to prove value with reduced setup costs.
Standard Deployment
Core Services
- Complete agent configuration and testing
- Phone system integration and call routing
- Unlimited inbound call handling (24/7)
- SMS confirmation messages
- Bilingual support (English/Spanish)
- Smart escalation to staff
- Weekly summaries + monthly reports
- Ongoing updates and technical support
Best For
Restaurants ready for immediate deployment with clear operational needs and established phone volume patterns.
Pilot Program
Core Services (Identical)
- Complete agent configuration and testing
- Phone system integration and call routing
- Unlimited inbound call handling (24/7)
- SMS confirmation messages
- Bilingual support (English/Spanish)
- Smart escalation to staff
- Weekly summaries + monthly reports
- Ongoing updates and technical support
Pilot Requirements
- 60-day minimum commitment (extends to standard after)
- Written testimonial at program conclusion
- Survey feedback on implementation experience
- Willingness to be listed as customer reference (optional)
Best For
Restaurants wanting to validate ROI and impact before full commitment. Perfect for first-time AI service adopters.
Implementation timeline
Structured deployment process ensuring reliability and stakeholder confidence.
Discovery & Configuration
Intake call to gather hours, reservation policies, menu details, and FAQ content. We configure the initial agent setup and provide you with a test number for early review.
Test Calls & Refinement
You conduct test calls and review transcripts. We adjust responses, conversation flow, and escalation triggers based on your feedback. Multiple test rounds ensure accuracy before launch.
Phone System Setup
Configure call forwarding through your existing phone system. Set up escalation routing so staff receives transfers with full context. Test end-to-end call flow including escalation scenarios.
Staff Onboarding
15-minute training session covering reservation log access, escalation handling, and requesting updates. Provide quick-reference documentation and support contact information.
Launch & Monitoring
Activate live call routing. We monitor all calls closely for the first 48 hours, making real-time adjustments as needed. Daily check-ins ensure smooth operation during critical launch period.
Optimization & Support
Weekly performance summaries delivered via email. Monthly reviews analyze call patterns, identify improvement opportunities, and update agent knowledge. Continuous optimization based on real operational data.
What sets Implenta apart
Professional implementation methodology focused on operational reliability and measurable outcomes.
Production-First Approach
We don't build demos or prototypes. Every deployment is designed for real operational use from day one, with edge case handling, escalation protocols, and monitoring built in.
Custom Configuration
No generic templates. Your agent is configured specifically for your restaurant's hours, policies, menu, and operational style. Each deployment is unique.
Data-Driven Optimization
We analyze actual call patterns and outcomes to continuously improve performance. Monthly reviews ensure the agent evolves with your operation.
Enterprise-Grade Reliability
99.9% uptime SLA backed by redundant infrastructure, 24/7 monitoring, and automated failover. Your phone coverage doesn't take breaks.
Ready to start?
Schedule a consultation to discuss which path makes sense for your restaurant. We'll walk through implementation details, timeline, and answer any operational questions.